Bad Customer Service on Etsy

seriously wish I had been able to read this ridiculous "note from seller" BEFORE I ordered from this shop. This chick sounds like a mega bitch. And has bad customer service to boot. It's been over ten days since  ordered from this Etsy shop. Note to self: won't be ordering from Muddy Kids shop on Etsy again. See below for this "note from seller"

Thank you for your purchase! PLEASE UNDERSTAND: ALL ORDERS WILL TAKE 7-10 BUSINESS DAYS BEFORE SHIPPING. THE 7-10 BUSINESS DAYS STARTS AFTER I RECEIVE PAYMENT AND SIZING INFORMATION FROM YOU, THE BUYER. PLEASE MAKE SURE YOU HAVE INCLUDED WHAT SIZE YOU WOULD LIKE WITH YOUR ORDER. IF YOU ARE AN INTERNATIONAL BUYER: YOUR ORDER CAN TAKE UP TO 5 WEEKS BEFORE YOU RECEIVE IT. ONCE AGAIN, ALL ORDERS TAKE 7-10 BUSINESS DAYS BEFORE SHIPMENT. THIS DOES NOT INCLUDE TRAVEL TIME ACROSS THE SEA, OVER A BORDER, THROUGH THE WOODS, TO GRANDMOTHER'S HOUSE NOR OR A CUSTOM AGENTS' HANDS. IF YOU LEAVE ME NEGATIVE FEEDBACK OR BLAST ME ON FACEBOOK BECAUSE YOU DON'T KNOW HOW TO READ, I WILL BE KIND ENOUGH TO RETURN NEGATIVE FEEDBACK. IF YOU ARE PURCHASING FROM ANOTHER COUNTRY, I DO APPRECIATE YOUR BUSINESS, BUT PLEASE MAKE SURE YOU ARE AWARE THAT YOUR ORDER WILL NOT BE THERE NEXT DAY, OR EVEN NEXT WEEK. AGAIN, PLEASE REFER TO THE ABOVE PARAGRAPH. ALSO, PLEASE KNOW WHEN AMERICAN HOLIDAYS ARE. I CHOOOOOOSE TO MAKE MY ITEMS AVAILABLE TO YOU, NOT FOR THE MONEY, BUT BECAUSE LET'S FACE IT MY DESIGNS ARE STINKIN' CUTE. LET'S NOT LET A FEW BAD APPLES RUIN THE WHOLE BUNCH, IF YA KNOW WHAT I MEAN. BUSINESS DAYS= ANY NORMAL WORKING DAY; MONDAY, TUESDAY, WEDNESDAY, THURSDAY, AND FRIDAY. THIS DOES NOT INCLUDE WEEKENDS, THIS DOES NOT INCLUDE HOLIDAYS AND THIS DOES NOT INCLUDE THE DAY BEFORE OR AFTER A HOLIDAY. ALSO, IF YOU HAVE AAAAANNNNNNNYYYYYY ISSUE WITH YOUR ORDER BEING DEFECTIVE OR ANYTHING TO THAT EFFECT, PLEASE CONTACT ME. I AM MORE THAN HAPPY TO SEND A REPLACEMENT WITH PROOF THAT THE OTHER IS MESSED UP. I HAVE VERY LIMITED TIME IN FRONT OF THE COMPUTER. I HAVE A FULL TIME REAL JOB AND 2 LOVING, WONDERFUL KIDS. I AM A SINGLE MOTHER. I AM NOT ON HERE TO MAKE A LIVING, I AM ON HERE TO OFFER MY AWESOME DESIGNS TO EVERYONE. I STARTED MAKING THESE FOR MY SON AND HAVE HAD SO MANY PEOPLE ASK ABOUT MY DESIGNS, WANTING THEM, I DECIDED TO SHARE MY WORK WITH YOU. PLEASE BE PATIENT WITH ME. I WILL GET BACK TO YOU NORMALLY WITHIN 3 BUSINESS DAYS, IF YOU HAVE NOT HEARD BACK FROM ME, CHANCES ARE, I DIDN'T GET YOUR MESSAGE AND YOU SHOULD PROBABLY MESSAGE ME AGAIN. I DO HAVE THE ETSY APP ON MY PHONE, BUT WE SEEM TO HAVE SOME TECHNICAL ISSUES WITH THE MESSAGING SYSTEM ON THERE, I WAS INFORMED... Once again, thank you for your purchase, and I do apologize for having to include that long, all capital letters, annoyed message... :) We LOVE fan photos! Please email them to us at muddykidsboutique@gmail.com Add us on Facebook! facebook.com/muddykids We look forward to your feedback on our products. :) See less